Shipping policy

Thank you for shopping with Belur Origin™ – Farm Origin Foods. We carefully pack our products to help ensure they reach you safely and in good condition.

1. Shipping Coverage

We currently ship to serviceable locations across India. Delivery availability may vary depending on your PIN code and the services offered by our courier partners.

2. Order Processing

Orders are generally processed and dispatched within 1–3 business days after successful order confirmation and payment.

Orders placed on Sundays, public holidays, or during high-demand periods may require additional processing time.

3. Estimated Delivery Time

After dispatch, orders generally arrive within 3–7 business days, depending on the destination and courier service.

Remote or rural locations may require additional delivery time. Delivery dates shown during checkout are estimates and are not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may occasionally offer free shipping or promotional shipping rates subject to the conditions stated with the particular offer.

5. Order Tracking

Where tracking is available, customers will receive tracking information after the order has been dispatched through the contact details provided while placing the order.

6. Correct Shipping Information

Customers are responsible for providing a complete and accurate delivery address, PIN code, mobile number, and other required information.

If an order cannot be delivered because of an incorrect or incomplete address, unavailable recipient, or repeated failed delivery attempts, additional shipping charges may apply if the order needs to be shipped again.

7. Damaged Packages

Please inspect your package when it is delivered.

If the product arrives damaged, leaking, opened, incorrect, or with items missing, please contact us within 48 hours of delivery.

Please provide your order number along with clear photographs or video of the product, outer packaging, shipping label, and the issue so that we can review your request.

Eligible cases will be handled according to our Refund & Return Policy.

8. Delivery Delays

Occasionally, deliveries may be delayed due to weather conditions, transportation disruptions, courier issues, public holidays, natural events, or other circumstances outside our reasonable control.

We will make reasonable efforts to assist customers with delayed shipments.

9. Undelivered / Returned Orders

If an order is returned to us because of an incorrect address, refusal to accept delivery, recipient unavailability, or unsuccessful delivery attempts, we will review the order before arranging reshipment or any applicable refund.

Additional shipping charges may apply for reshipment where appropriate.

10. International Shipping

We currently primarily serve customers within India. International shipping, if introduced or accepted for a particular order, will be subject to separate shipping charges, customs requirements, duties, taxes, and applicable regulations.

11. Contact Us

For shipping, delivery, or order-related assistance, please contact:

Belur Origin™ – Farm Origin Foods
📍 Belur, Hassan District, Karnataka, India
📞 Phone / WhatsApp: +91 95387 87878
📧 Email: sathishmg@1pointsolutions.co.in

Customer Support: Monday–Saturday, 9:00 AM–6:00 PM IST

Belur Origin™
From Our Farm to Your Home